Privacy Policy
Last updated: December 2024
Introduction
Oldson's Plumbing, Heating, and Cooling ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and mailing address when you contact us or request services.
- Service Information: Details about your HVAC or plumbing systems, service history, and property information.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and fulfill your requests
- Send you service reminders and promotional communications
- Improve our website and customer experience
- Process payments and maintain records
- Comply with legal obligations
Google Analytics
We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy
Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site. You can set your browser to refuse cookies, but some features of our website may not function properly.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisors such as lawyers and accountants
- Government authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.